Billing and Paying your bill
A. If you would like a new client visit, you can make an appointment without a provider referral, however it is helpful if you have seen a doctor or psychiatrist regarding your condition; if so we will need for you to sign a release of information to give us permission to request their notes and information regarding your past treatment.
A. All of our fees are based on a sliding fee scale, which is based on your income. For adult trauma or all adolescent services, you or your child may be eligible for grant assistance to help pay for your services. Proof of income is required to qualify.
A. Your insurance will be billed by Desert View Family Counseling. If there is any remaining balance you will then be billed by us.
B. All patients will be quoted an approximate cost prior to any treatment. Most insurance approvals are executed within 7 business days.
A. If you do not see your insurance company listed please contact our office. We may be able to get your insurance approved for in network or out of state companies.
B. We accept several major insurances (see list below) as well as Medicaid and Centennial Care.
No. All co-payments or agency fees must be paid at the time of service. Existing patients that cannot make their payment at the time of service must call prior to appointment to make a payment arrangement.
Accepted Insurances (If you do not see your insurance call 505-592-0263 and ask for Maria to verify coverage)
- AGILE HEALTH INSURANCE
- AETNA HEALTH INSURANCE
- BLUE CROSS BLUE SHIELD (MEDICAID)
- BLUE CROSS BLUE SHIELD (PRIVATE)
- CENTENNIAL CARE
- CHRISTUS HEALTH PLAN
- CITY OF AZTEC EMPLOYEE ASSISTANT PROGRAM
- CITY OF BLOOMFIELD EMPLOYEE ASSISTANT PROGRAM
- CITY OF FARMINGTON EMPLOYEE ASSISTANT PROGRAM
- FALLING COLORS
- I.H.S REFERRALS
- MAGELLAN HEALTHCARE
- MOLINA HEALTHCARE OF NEW MEXICO (MEDICAID)
- MOLINA HEALTHCARE (PRIVATE)
- NEW MEXICO MEDICAID
- OPTUM HEALTH NEW MEXICO
- PRESBYTERIAN HEALTH PLAN (MEDICAID)
- PRESBYTERIAN HEALTH PLAN (PRIVATE)
- SAN JUAN IPA
- TALL TREE
- UNITED HEALTHCARE
- WESTERN SKY
***********************PAYING YOU BILL*************************
***We do send monthly statements for any outstanding balances due to unpaid co pays or remaining balances after your insurance has been billed or if you are a self pay. You may mail your payment in or call Maria (505-592-0261) an pay by credit card by phone.
***When calling to make a payment please have your statement number and payment information ready to pay by credit card. Your payment will be deducted or charged that day. Payments received after 5 p.m. PT will post the next business day. Payments will appear on your bank or credit card statement in about three to seven business days.
***ANY UNPAID BALANCES AFTER 120 DAYS WILL BE SENT TO ADVANTAGE COLLECTIONS- where our agency will no longer will involved in the collection process. Payment arrangements are available.