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Author: rquevedo

More billing questions…

Who will bill my insurance?

Desert View Family Services and Counseling will first bill the health insurance company on your behalf.

If the bill is unpaid because the insurance company states you no longer have health insurance coverage, we will send you a bill.

If you have changed insurance companies… contact us as soon as possible so we can change the information on file and bill the account correctly.

I received a billing statement, but all it shows are total charges. Can I ask for an itemized bill? Yes. If you would like a copy of an itemized statement, please contact business services, 505.592-0263. (DeYan)

I have coverage under both my insurance and my spouse. Since the deductible is less under my spouses insurance, can you bill their insurance and not mine?

Unfortunately, under a provision called coordination of benefits, we are required to bill the insurance that would be considered primary for you. Any health insurance for which you are the primary holder must be billed before any other health insurance.

How will I know how much I will need to pay? Your insurance policy should explain your benefits, the contract is between you and your insurance agency. If you do not have insurance we have options and we encourage you to visit our financial arrangements page. To determine if you qualify for payment assistance, contact a San Juan Regional Medical Center Financial Counselors near our main hospital registration between 8:00 a.m. to 4:30 p.m., Monday through Friday, or call 505.609.6288 or 1-800.878.6180.

Where can I find answers to questions about Medicare? Go to www.medicare.gov for more information on Medicare.

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Frequently asked billing questions

Desert View Billing

Paying for Services

When you visit Desert Views’ Family Services & Counseling Clinic, payment or payment arrangements will be required for all scheduled services before the service are rendered. This includes co-pays, co-insurance, deductibles, and outstanding balances. We accept cash or credit card. If you are unable to pay at the time of service, you must have a previous payment arrangement approved by Teri or Rick.

If you have questions or need assistance with payment arrangements, please contact our billing office at 505.592-0263 (ask for DeYan)

Online Bill Pay

If You Have Insurance (private/commercial to include Medicare and and all Medicaid(s)
For our insured patients, we will file a claim on your behalf. We will send you a statement showing that we have filed the claim.

Important note: If your insurance company is one of those we do not have a contract with, we will allow them 60 days to pay before we bill you directly.

Accepted Insurances

If You are a Self-Pay Patient

Desert View has programs designed to help you manage payment of your bill. For more information about these programs, please call the number provided on your statement.

Additional Payment Program Options

  • Apply for Medicaid (if eligible)
  • Interest-free payment plan up to 12 months
  • Self-pay discount
  • Financial Assistance from our State General Funds or State Grant Program)

Assisting Those Without Insurance

If you do not have health insurance, one of our C.A.R.E. Coordinators can assist you with insurance enrollment through the health insurance exchange or with Medicaid eligibility. Call our C.A.R.E. program at 505-326-7878 ext 500 (Ariel or ext 501 (Priscilla) for assistance or other resources.

If Your Payer is Indian Health Service (IHS)

If you are American/Indian/Alaskan Native (AI/AN), you may request IHS to pay all or part of your bill, but you must notify the Purchased/Referred Care (PRC) program at your IHS service unit of the care you received. To contact the PCR program at Northern Navajo Medical Center call 505.368.6070.​

Patient Portal and Bill Pay

After becoming a patient of Desert View Family Services Counseling, you will receive a welcome email from “Insync” Portal (our electronic health record system) where you can access your patient records, prescription requests and billing information.

We have 3 alternative billing arrangements to choose from: You can either pay your bill online through our patient portal, sendi your payment via mail or you can also call our office with your credit card and we can email you a receipt. Our billing office addresses are as follows:

Mailing address for your bill:

Desert View Family Services & Counseling
6100 E Main St
Farmington, New Mexico 87401

Billing: 505.592-0263

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Know where your money goes when you donate to our cause!

Causes: Counseling, Grief, Suicide

Mission: Kindness matters, and to the more than 5 million people around the world who lose a loved one to suicide each year, it matters a lot. We provide healing and compassionate support during the lonely and tumultuous aftermath of suicide. We help people survive suicide loss, and go beyond “just surviving,” to lead productive lives filled with meaning and joy.

Results: Over the last 6 years clients have called “Strides against Suicide a “lifeline” or has said our message has reminded them “how important life is and my life can be saved!” Since 2015, we have raised over $101,000 to provide crisis counseling slots for all school age students, and patients who are being released for the emergency room and for anyone who is having thoughts of completing suicide and we have provided critical incident debriefing for any employer or provider in the county who has lost an employee (an employee’s family member to suicide). In addition to crisis intervention, we have also been able to provide outreach and prevention and training and education about depression and suicide. Finally communities are starting to understand the correlation between our physical health and our mental health.

Target demographics: Survivors of Suicide loss

Direct beneficiaries per year: Since 2018 we make sure survivors of suicide can reach us thorough our crisis line of Facebook messenger which operates as a 24/7. Our website host several visits from people seeking information and support in the complex emotional aftermath of suicide. We also answer hundreds of calls and emails requests each year for information and support from survivors, clinicians, students, media, and the general public.

Geographic areas served: San Juan, Cibola and McKinley Counties served.

Programs: Desert View offers online resource for people bereaved by suicide. Our services are developed and supervised by Rick Quevedo, CEO and, Lauren Mead, a licensed mental health practitioner. They are anchored in best practices and answer a need not served by any other organization.

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Candlelight Vigil June 10th, 2022 Berg Park

On June 10th, please join us Berg Park (the corner of Scott Ave and San Juan Blvd) around 7:30 pm at the Pavilion- for an intimate gathering with families & community members who have lost a loved one to suicide.

Bring a photo and your memories of your loved one as we come together and celebrate their memory … and honor their memory with a moment of silence and close out the evening with a full candle light vigil.

If you are a survivor of a attempted suicide- we are glad you are still among us… join so we can remind you of the love and support you still have and may you be a reminder to others who are struggling- that there still is hope!

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Strides Against Suicide 5K June 11th Berg Park

Join us for our 6th annual Strides Against Suicide 5K on June 11th at Berg Park, Farmington New Mexico!

June 11, 2022, Berg Park Farmington New Mexico, 87401

Activities, 5K, Kids fun one mile, local provider booths, speakers, butterfly release for lost loved ones, silent auction, music and fun surprises! Proceeds go to Desert View Family Services & Counseling. 

Registration Information BELOW!

About this event

We are working to break the stigma around suicide and help the community find their people in the community. We have been talking for sever years about keeping this conversation going… and now we want to ask each of you, how will you start the conversation about suicide? It starts with a few caring words and a sincere connection!

2022 Event schedule

6:30am- Packet pick-up

7:20am- Line up for Speakers

7:45am- Race Line-up

8:00am- 5K Begins! (Also the children’s 1 mile will begin)

10:45 am- Announce Winners/Award Medals/ Boulevard Knights presents donation to Desert View*

11:00 Silent Auction Winners/Festival/Music/Vendors

11:15pm- Butterfly Release

11:30pm- Closing Speaker/Thank You

Noon- Music & refreshments

To participate in our 5K (walk or run) and receive a t-shirt and be timed for 1st, 2nd or 3rd place- there are several registration options for child, adolescent and adult (with or without t-shirt)

REGISTER HERE: ACTIVE.COM

https://www.active.com/farmington-nm/running/distance-running-races/strides-against-suicide-2022

**Families are allowed to participate without a paid registration- however they still must register the day of the walk and sign a waiver a liability.

We realize not everyone can pay- that’s okay- we just want you, your family and your fur babies there to walk with us and be a voice for those who can cannot have a voice!

Strides Against Suicide
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Parenting Class

Parenting Class is the 2nd Saturday of every month.

Next Class- June 11th , 9 a.m.- 2 p.m.

Future classes to come: July 9th, August 13th, September 10th, October 8th, November 12th and December 10th

We use evidenced based curriculum.

6 credit hours of court approved material .

Call 505-326-7878 Option 1 to get signed up!

Come learn from our evidenced based curriculum and each other!

**Participants must be present and have camera on the entire time to participate – otherwise you may be removed from group.

https://zoom.us/download

If you do not have ZOOM please click this link above.
Please give yourself time to get on and get situation so you are ON TIME FOR CLASS.

Watch the Video Sample of of our evidenced based curriculum!

Nurtured Heart – a tool for resiliency!

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Substance Abuse & Life Skills Group!

Substance Abuse every Wednesday at 4:00 p.m.

**GROUPS ARE STILL BEING DONE VIA ZOOM- SUBJECT TO CHANGE DEPENDING ON CURRENT COVID UPDATE**

Life Skills/Anger Management every Thursday at 4:00 p.m.

**GROUPS ARE STILL BEING DONE VIA ZOOM- SUBJECT TO CHANGE DEPENDING ON CURRENT COVID UPDATE**

https://zoom.us/signin

Click this link to “download Zoom” for free (available for desktop and phone).

We have group every week-Call 505-326-7878 Push opt 1 to get and get on the list!

Evidenced based- and court approved!

Wednesday Class: Substance Abuse at 4:00

Thursday Class: Skills/ Anger Management at 4:00

Be sure to stay on track with your requirements, spite the pandemic.

if we should go back to class… the directions below will apply:

You must be on time and have your camera on the entire time or risk being removed from the group!

The day before group we will send you a separate link (via text ) and that is how you will participate.

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PullTogether.org

https://pulltogether.org/

RESOURCES MAP NOW AVAILABLE

You can now see a map view of the various resources to support children, youth and families available throughout New Mexico. The map includes names and locations of different service providers and more detailed information.

https://pulltogether.org/resources-by-county

What is PullTogether?

As New Mexicans, we are all responsible for making our state a great place to grow up. We may face challenges, but our strong communities and diverse cultures make it possible to give all children the love, support, and guidance they deserve.

Watch the Video

PullTogether is about enlisting parents, families, community members, and young people in the fight to make sure our children are safe, cared for, and ready to succeed.

If we all work together, we can make New Mexico the best place to be a kid.

Support for Parents

“When I feel myself losing patience with my kids, it really helps to take 5 minutes of alone time to calm down.”

“I plan small breaks for myself throughout the day, like listening to relaxing music or taking a walk outside with my baby. It helps keep stress from building up.” 

“I lose my patience more quickly when I’m worried about things other than my kids, like work or friends. Acknowledging that keeps me from taking it out on them.”

For more advice from parents who have been there before, click here.prevnext

HELP AND ADVICE FOR NEW MEXICO PARENTS

Being a parent is hard. But you don’t have to do it all on your own.

Don’t see what you need? Call PullTogether at 800-691-9067, email us at info@pulltogether.org, contact your local community hub, or see what’s happening in our online community forum.

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